WordPress website audit: when is it really needed?
A WordPress website audit helps you determine whether your website needs maintenance, fixes or a redesign. Here is when it becomes useful.
Read the articleWebsite diagnostic review
See what is really holding your website back.
Send us the website address, or describe the project if it does not exist yet. You get a practical initial view: what is wrong, what can wait and the next step that makes sense. With no commitment.
When to request one
A diagnostic review helps you if…
- 01
The website is slow, unstable or difficult to edit, without being completely down.
- 02
The form seems to lose enquiries, or you are no longer sure it works.
- 03
Access, backups and responsibilities have become unclear since a provider left.
- 04
You are deciding between website design, maintenance, emergency support or a redesign, and want to avoid paying for the wrong solution.
What we look at
A useful diagnostic review leads to a decision.
The diagnostic review is an initial assessment with no commitment, based on what you send and checks we can access. A detailed audit, tests requiring access or corrective work are scoped separately before work begins.
Pages and speed
Visible slowdowns, errors, important pages and anything that could stop a visitor contacting you.
Security and access
Visible signs of an incident and your information about updates, backups and access. Technical checks requiring access are separate work.
Forms and enquiries
Contact buttons, the visible form and error messages you send us. A full delivery test is scoped separately.
SEO
The pages that matter, URLs to preserve and risks to understand if a redesign is planned.
Hosting and support
Where the website is hosted, who looks after it and who holds the domain name. Often the least clear point.
The logical next step
Build, fix, maintain, audit in more depth, redesign or leave things alone for now. We will tell you honestly.
Find the right service
A diagnostic review helps you choose the right next step.
People often arrive with a clear idea of what their website needs, while something else is missing. A redesign considered when a hosting adjustment would have been enough. Maintenance requested for a website that no longer serves the business. The diagnostic review helps avoid that.
Your website does not exist yet
You do not have a clear website, or need a fresh foundation. Take a look at WordPress website design: two coded design directions you can browse before choosing.
Your website is hacked or down
A blank page, suspicious redirect, Google warning or host block: this calls for WordPress emergency support; we assess the risk and access before choosing the first action.
Your website works but nobody looks after it
Updates, backups, access or small fixes have been neglected: WordPress maintenance is probably the right answer.
Your website exists but no longer serves you
Confusing, hard to find, slow or difficult to develop further: a redesign is worth discussing, while protecting what already works.
For a useful response
The right context is enough, no dossier needed.
- 01
The address or project
The homepage is enough to start. If the website does not exist yet, simply describe your business and need.
- 02
The visible symptom
Slow loading, a bug, redirect, Google alert, missing message, lost access, an SEO concern or simply a feeling that things are unclear.
- 03
Recent context
The latest update, a hosting change, new plugin, previous redesign or message from the host or current provider.
- 04
The decision to make
Build, maintain, fix, audit, redesign or handle an emergency. That is the question we answer.
Frequently asked questions
What people often ask us.
Is this a full audit?
No. A diagnostic review is a short, prioritised initial assessment. If the situation needs a closer examination, we tell you and suggest an audit.
What should I send for a useful response?
The website address, your email and a sentence of context: what worries you, what changed recently and what decision you need to make. If the website does not exist yet, describe the project.
Do I need to know what to ask for?
No. A concern is enough: a website to build, slow loading, security, lack of support, an emergency, a possible redesign or simply a feeling that the website is not being looked after.
What if my website is hacked or down?
Mention it in your first message and use the WordPress emergency page. We assess the incident, access and backups before proposing work. An initial response is planned within one business day; this is neither a promise of resolution nor round-the-clock on-call support.
Am I committing to anything?
No. The diagnostic review comes with no commitment. You are free to follow our recommendations with us, with another provider or not at all.
Explore further
Related services.
RedesignWordPress website audit→RedesignWordPress website redesign→Website designWordPress website design→Maintenance & hostingWordPress maintenance→Maintenance & hostingWordPress emergency support→
On the blog
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