Webmaster Allier
Andrei builds, takes over and maintains WordPress websites from Bellenaves, between Gannat and Saint-Pourçain-sur-Sioule. Maintenance runs monthly, with no minimum term or exit fees. The person working on your website answers your questions.
Before resuming
The domain name: its owner and access or transfer possibilities.
Hosting and WordPress: the accounts available and the people authorized to intervene.
The backup: its date, content and the place where it is stored.
Restore: verify on a copy that the backup is usable, without touching the online site.
Monthly monitoring
No minimum contract term: you can cancel whenever you want. Work beyond routine maintenance, such as a redesign, a new page or a shop, requires a quote approved before we start.
In France, with the domain name and SSL certificate followed.
A backup before work, followed by checks of important pages and forms. Riskier changes are prepared on a copy when circumstances allow.
Regular, and restoration tested on a copy of the site.
An incident predating our support is scoped separately. During support, we investigate the cause and act within the contract's scope; substantial recovery work is approved with you before starting. Response time is not resolution time.
Monthly support includes your requests and routine changes. Larger work, such as an online shop or client portal, is scoped separately before any work begins.
From the person working on your website, rather than a switchboard.
Tested backup
On the sites we follow, testing a backup means something specific:
This checks that the backup can be used. Its date and content remain to be compared to the needs of restoration on the day of an incident.
If your site is online and poorly tracked, the monthly monitoring Enough. If you don't have a site yet and you're a craftsman or a trader, look at the local tradesperson's business website. If the site is broken today, go directly through the page WordPress emergency support.
The first month
Registrar, hosting, WordPress administration, mailboxes, Google accounts. The necessary access to the intervention is identified and the access to be recovered.
WordPress version, abandoned plugins, custom theme code, certificate, speed and forms. We tell you what is urgent, what can wait and what is not worth repairing.
Before any updates. That's where we find out if the site is recoverable, and it's better to know that that day than six months later.
Only afterwards, once we have a copy that can be restored.
In practice
Frequently asked questions
Andrei can meet you around Bellenaves: Gannat, Saint-Pourçain, Ébreuil and Vichy. We do not have an office for appointments. Further away, we use video calls with screen sharing, which is more efficient than an hour's drive.
No, we also have clients in Lyon and Paris. Your request is handled by someone who knows your website.
You leave with the domain, files and database. No exit fees.
By access: domain name, hosting, site administration. We help you get them back before you touch the site, so that everything is in your name.
Call rather than write, or go through the WordPress emergency page, which lists what to send us.
Explore further
On the blog
Looking for an Allier web agency to build, take over or maintain a WordPress website? Questions to ask before signing: domain, access, maintenance, backups, support and exit terms.
Read the article
WordPress blocked, hacked, unreachable or broken in Allier? 2Cafés assesses the emergency before restoring, cleaning or changing the website.
Read the articleYour webmaster, agency or WordPress provider is no longer replying? Here is how to check the contract, access, domain and backups, and plan a handover without guessing.
Read the article