Maintenance and hosting
Want to delegate hosting, updates, backups and small fixes for your WordPress website? We handle it all in one place, on servers in France. When a change is needed, you know who to contact.
Who it is for
Your website exists, but nobody is really responsible for it.
Updates are overdue and you do not know whether backups work.
Hosting was chosen long ago by someone who is no longer involved, and the website is slow.
You want one contact for hosting, technical work and small changes.
What is included
The scope is written down before starting. Work beyond routine support, such as a new page, feature or redesign, is quoted separately and approved before work begins.
The website runs on servers in France. Its domain name, DNS and SSL certificate are also monitored, including renewal dates.
A backup before work, followed by checks of important pages and forms. Riskier changes are prepared on a copy when circumstances allow.
Files and the database are backed up regularly and stored away from the website server, so we can restore them if something breaks.
Availability, administrator accounts and plugins are monitored. Alerts are reviewed according to risk within the agreed framework; monitoring does not mean round-the-clock on-call support.
Monthly support includes your requests and routine changes. Larger work, such as an online shop or client portal, is scoped separately before any work begins.
By email or phone, you speak to the person working on the website. No anonymous support ticket.
Getting started properly
If your website is hacked, blocked by the host or broken after an update, monthly maintenance is not the first step. Cleaning or repair work is scoped before regular support.
A Google alert, a redirect to an unknown website or spam pages in search results: the priority is cleaning and securing the hacked WordPress website. Support starts once the incident is resolved.
An inaccessible website, critical error or form that no longer sends messages needs targeted work first. The WordPress emergency support page helps you identify the symptom and send us what we need. Copy the error message: we explain what initial work is needed before discussing ongoing support.
Andrei works from Bellenaves. The webmaster in Allier page describes the same support, including taking over an existing website and possible meetings near Gannat and Vichy.
How we get started
Its address, current hosting provider if you know it and the problems you have encountered: enough to start.
We review the website's condition, versions, access and backups. You know what needs fixing before support starts and what that involves.
Access, any migration to our hosting and the work planned each month are all set out in writing. Support then begins.
In practice
Data and AI consultancy
Maintenance and hosting for a consultancy's WordPress website: ongoing technical support, separate from website design.
Read the case studyArchitecture
Updates after backup, fixing a title that overlapped an image on mobile, and checking the slider and important pages.
Read the case studySEO and marketing
Monitoring and security for a strategic WordPress website: response after an infection, cleaning, hardening and ongoing support.
Read the case studyFrequently asked questions
Yes. We can take over support for a live website after checking its condition and access. We start with an assessment, then take over without changing its appearance.
No. Support is monthly, with no minimum duration or cancellation fee. If you stop, we hand over access and a full website backup.
Monthly support includes your requests and routine changes. Larger work, such as an online shop or client portal, is scoped separately before any work begins.
No. If your current hosting is suitable, maintenance alone is enough. We suggest migration if hosting causes a real problem: slow loading, outages, an outdated PHP version or missing access.
An incident predating our support is scoped separately. During support, we investigate the cause and act within the contract's scope; substantial recovery work is approved with you before starting. Response time is not resolution time.
Explore further
On the blog
An unmaintained WordPress website can become slow, vulnerable or difficult to fix. Here are the real risks for a small business and when to request a diagnostic review.
Read the article
A missing WordPress backup can turn a simple bug into a serious incident. Here is what to check and how to avoid losing control of the website.
Read the article
Your webmaster, agency or WordPress provider is no longer replying? Here is how to check the contract, access, domain and backups, and plan a handover without guessing.
Read the article